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Hi,
Our Experience Service often aborted these days. I don't know why, could you please help me?
Attached please find the log file. Thank you.
Thanks,
Mengjue
@meliu Is this happening on your Trial instance or local On premise ES . It could be due to the fact that there has been some changes done in supporting ES Trail service for internal user and instance.
-Durgesh
Hi Durgesh,
Thank you for answering.
It is happening on local On premise ES. Are there any I can do?
Thanks,
Mengjue
@meliu I believe it will be better if you can open a PTC Tech Support case to investigate the issue further. Also, mention the ES, ThingWorx and Studio version been used.
-Durgesh
Hi Durgesh,
Got it.
Thank you for your time.
Thanks,
Mengjue