Solved: Re: FBX converting to pvz

Stefani-G · ‎Oct 17, 2018

Hi, everybody

I am trying to add a fbx image to my application on vuforia studio and after receiving this message for a really long period, it doesn't work. Someone could help me?

whity · ‎Oct 17, 2018

Hi Stefani,

maybe the converter doesn't get along with the Ã (with tilde). I would try it with a simple name.

Also you could check, if you get any error log. You can open it with the button, that is depicted in the attachment.

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jmikesell · ‎Oct 17, 2018

How big is your FBX file? i know this works as i have done it before. But not on very large files only 50 MB of so.

whity · ‎Oct 17, 2018

Hi Stefani,

maybe the converter doesn't get along with the Ã (with tilde). I would try it with a simple name.

Also you could check, if you get any error log. You can open it with the button, that is depicted in the attachment.

Stefani-G · ‎Oct 17, 2018

Hello Whity,
It was the Ã in the name of the file. I would never imagine that.

Thank you so much for your help!!

jmikesell · ‎Oct 17, 2018

PTC products (or, at least Creo) have a long history of being very picky about file names: length, characters, only starting with some types of characters. Also a history of not giving good feedback when the software doesn't like a name.

Stefani-G · ‎Oct 17, 2018

Thank you for help me too, Jmikesell!
I didn't know about this spec of Vuforia Studio.