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Dear support,
I installed experience service 8.4. When I tried connecting Vuforia Studio with the URL like https://<IP>:2019 and hit the validate button, it returns "Failed to authenticate experience server" error.
I also tried accessing https://<IP>:2019\studio-trial.vuforia.io/ExperienceService/ui and it returned
{"message":"Not Found","errorCode":"","error":{}}
I tried accessing https://<IP>:2019\studio-trial.vuforia.io/ExperienceService/ping and it returned OK.
Can anyone help find out how to fix this issue?
Solved! Go to Solution.
Hello Eyli,
In a Web browser, to access to Vuforia Experience Service URLs are :
http<s>://<IP>:<Port>/ExperienceService
http<s>://<IP>:<Port>/ExperienceService/ping
I don't understand where is coming from this path : studio-trial.vuforia.io
I believe that a setting has this value in configuration.json file.
Please share it.
Best regards,
Samuel
Hello Eyli,
In a Web browser, to access to Vuforia Experience Service URLs are :
http<s>://<IP>:<Port>/ExperienceService
http<s>://<IP>:<Port>/ExperienceService/ping
I don't understand where is coming from this path : studio-trial.vuforia.io
I believe that a setting has this value in configuration.json file.
Please share it.
Best regards,
Samuel
Yes I made a mistake to input the wrong address. Anyway I have been able to connect Vuforia Stduio to ES successfully without any change. Thanks for your help.