How to connect thingworx and vuforia server

[NP_10149671]

Hi community,

how to connect thingworx and vuforia? And how to check installation of experience service is done or not? I followed this doc: https://support.ptc.com/help/vuforia/es_install/en/#page/ES_Install_Help_Center%2FThingServerInstall_ESInstall_Windows.html%23 

Only configuration parameter part(Step 13), I was not able to understand. So, I didn't do this. If anyone know about this please help me. 

[sdidier]

Hello,

About the point 13, we have seen it, in another thread:

https://community.ptc.com/t5/Vuforia-Studio/Installation-of-experience-service-on-windows/m-p/807434

About your question, how to know if Vuforia Experience Service installation is done.

At the end of install, we have a successful message.

In a such case, we know that the connection with ThingWorx should be fine .

To be sure, in the folder where is installed Vuforia Experience Service, in sub folder bin, in a command prompt, run start-es.bat file.

In a web browser, open a new tab and access to Vuforia Experience Service URL who has this format :

http<s>://<FQDN>:<port>/ExperienceService/ping

Replace strings between <> by right values for your environment.

An OK should be displayed in web page.

Best regards,

Samuel

[NP_10149671]

Hi @sdidier ,

I have completed installation of experience service. Now, I want change server details in installation. Can you please tell me how should I do this? Can I change server details manually in configuration.json file? Is it possible to do this manually?

Thanks.

BR,

Nilam 

[sdidier]

Hello Nilam,

Yes it is possible.

1. Shutdown Vuforia Experience Service
2. Backup configuration.json file
3. Edit it in a text editor
4. Check json format with online checker as https://jsonformatter.curiousconcept.com/
5. Restart Vuforia Experience Service
6. Check output in console prompt to see if an error is reported

Best regards,

Samuel