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How to find Log files logfile.txt

Aquamarine

How to find Log files logfile.txt

Hi, this is not by me. I just copied it from the ptc knowledge base. Might be helpful.

 

iOS

  • Connect your device to a computer with iTunes on it
  • In iTunes, select the device
  • Select File Sharing in left side menu
  • Select View in list of apps
  • Drag logfile.txt to desktop

Android

  • Log files are located under Android folder
    • ..\Documents\Vuforia View\
  • logfile.txt is the most recent log

Windows Surface

  • Log files are located at C:\Users\{userName}\AppData\Local\Packages\9CAFC431.VuforiaViewEnterprise_fvvfpfxfdh1zr\LocalState\
  • File is named log<date>.text

HoloLens

  • Open a web browser
  • Navigate to device portal by entering the IP address of HoloLens
  • Select File Explorer > Camera Roll from left side menu
  • Download latest log file
    • Vuforia View must be closed to download log file
1 REPLY 1

Re: How to find Log files logfile.txt

Thanks for posting this, @whity 

 

Here is the Knowledge Base article for everyone's reference: https://www.ptc.com/en/support/article?n=CS283816