How to increase Thingworx service time out

[Dipali_N]

As per this thread, same issue

Hi,

I followed the article CS321502.

I added "ScriptTimeout" settings , as it was not already specified in the platform-settings.json file .

But Thingworx service is not restarting up after that. can you please help.

thingworx version in use : 8.5.18

[VladimirN]

Here are some more helpful articles:

• "How to extend the Request Timeout in ThingWorx Navigate": https://www.ptc.com/en/support/article/CS289208
• "How to change the service Script Timeout in ThingWorx": https://www.ptc.com/en/support/article/CS314493
• "ScriptTimeout is not working in ThingWorx 8.3": https://www.ptc.com/en/support/article/CS318583