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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

I have thingworx platfrom as on-premise and I purchased more Vuforia Studio (cloud license)

Paitoon
12-Amethyst

I have thingworx platfrom as on-premise and I purchased more Vuforia Studio (cloud license)

I have thingworx platfrom as on-premise and I purchased more Vuforia Studio (as cloud license)

How and what i have to do to prepare my on-premise server  to connect with your cloud service
Since my license will available soon (at 24 Dec 2019)
I want to show my realtime data via AR

Can i test connection before the available date?
And Are there anything i will do before the date ?(like allow port, cert. check?)  

(i already has public domain for my thingworx platfrom)

Please DM me if neccessary
Thank you

ACCEPTED SOLUTION

Accepted Solutions
tmccombie
21-Topaz I
(To:Paitoon)

Your on-prem TWX instance needs to be using https with a CA cert & FQDN. Once your Cloud Experience Service (Studio) instance is set up, open a support ticket requesting this configuration change including your TWX URL and an Admin level appKey. Our Cloud team will then configure your Cloud ES to point to your on-prem TWX instance. 

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2 REPLIES 2
tmccombie
21-Topaz I
(To:Paitoon)

Your on-prem TWX instance needs to be using https with a CA cert & FQDN. Once your Cloud Experience Service (Studio) instance is set up, open a support ticket requesting this configuration change including your TWX URL and an Admin level appKey. Our Cloud team will then configure your Cloud ES to point to your on-prem TWX instance. 

Paitoon
12-Amethyst
(To:tmccombie)

thank you

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