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[License] Studio

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drmtc
6-Contributor
6-Contributor
‎Jul 19, 2018 12:26 PM
‎Jul 19, 2018 12:26 PM

[License] Studio

Hey community!

I have a gold support package but my account on Thingworx Studio is trial. This incurs in some limitations. Shouldn't I have a non trial version of the product?

 

Kind regards

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dupatel
19-Tanzanite
19-Tanzanite
(To:drmtc)
‎Jul 20, 2018 12:39 AM
‎Jul 20, 2018 12:39 AM

@drmtc In case you have purchased commercial license for Studio product then would have got a separate URLs for the instance. Trial program is a separate free to use restricted environment.

 

If you have concern over the package or have queries request to reach out the Account representative( internal/PTC Sales) for clarifications.

 

-Durgesh

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dupatel
19-Tanzanite
19-Tanzanite
(To:drmtc)
‎Jul 20, 2018 12:39 AM
‎Jul 20, 2018 12:39 AM

@drmtc In case you have purchased commercial license for Studio product then would have got a separate URLs for the instance. Trial program is a separate free to use restricted environment.

 

If you have concern over the package or have queries request to reach out the Account representative( internal/PTC Sales) for clarifications.

 

-Durgesh

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