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Community Tip - Want the oppurtunity to discuss enhancements to PTC products? Join a working group! X

Problem while publishing

RY_9064119
4-Participant

Problem while publishing

Hi 

I am facing problem when I publish. Getting error "Failed to upload the Experience Service"

error.JPG

 

4 REPLIES 4

Please share your Studio logs for further review. 

RY_9064119
4-Participant
(To:RY_9064119)

Hi

Please find the attachment

Thanks for sharing the log file. It looks like Studio is having trouble connecting to the Experience Service. Is this a trial instance, PTC Cloud hosted, or an on-prem install of the Experience Service? Are you able to validate the Experience Service within Studio? 

if it is trail version then experience server link will not work obviously. if is is license version then make sure you validate the experience server in info tab 

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