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Problem while publishing

RY_9064119
Participant

Problem while publishing

Hi 

I am facing problem when I publish. Getting error "Failed to upload the Experience Service"

error.JPG

 

4 REPLIES 4

Re: Problem while publishing

Please share your Studio logs for further review. 

Re: Problem while publishing

Hi

Please find the attachment

Re: Problem while publishing

Thanks for sharing the log file. It looks like Studio is having trouble connecting to the Experience Service. Is this a trial instance, PTC Cloud hosted, or an on-prem install of the Experience Service? Are you able to validate the Experience Service within Studio? 

Re: Problem while publishing

if it is trail version then experience server link will not work obviously. if is is license version then make sure you validate the experience server in info tab 

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