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Did a update from previous version, during update stuck @ 38%
Restart computer
From programs an features, uninstall thingworks.
Restart computer
Remove folder from documents.
Download setup & run, Thingworks studio 8, error occurred, check log.
log:
[06/13/2017 14:42:46] Studio Version 8.0.0 (8.0.0.1557)
[06/13/2017 14:42:46] Status Message: Version 8.0.0 (8.0.0.1557)
[06/13/2017 14:42:46] Checking for updates from https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application
[06/13/2017 14:42:46] Starting node.exe
[06/13/2017 14:42:47] module.js:471
[06/13/2017 14:42:47] throw err;
[06/13/2017 14:42:47] ^
[06/13/2017 14:42:47]
[06/13/2017 14:42:47] Error: Cannot find module 'universalify'
[06/13/2017 14:42:47] at Function.Module._resolveFilename (module.js:469:15)
[06/13/2017 14:42:47] at Function.Module._load (module.js:417:25)
[06/13/2017 14:42:47] at Module.require (module.js:497:17)
[06/13/2017 14:42:47] at require (internal/module.js:20:19)
[06/13/2017 14:42:47] at Object.<anonymous> (C:\Users\kae\AppData\Roaming\ThingworxStudio\studio-download.vuforia.io\node_modules\fs-extra\lib\fs\index.js:3:34)
[06/13/2017 14:42:47] at Module._compile (module.js:570:32)
[06/13/2017 14:42:47] at Object.Module._extensions..js (module.js:579:10)
[06/13/2017 14:42:47] at Module.load (module.js:487:32)
[06/13/2017 14:42:47] at tryModuleLoad (module.js:446:12)
[06/13/2017 14:42:47] at Function.Module._load (module.js:438:3)
Thingworx studio, version 8 not in programs & features to uninstall/install.
Please help.
Dear Koen,
I hope you did save all your projects :-).
Could you please delete the following files:
C:\Users\kae\AppData\Roaming\ --> ThingworxStudio folder
And:
C:\Users\kae\Documents\ThingWorxStudio
Then reinstall via the link given or https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application
Martin
My Installation is having the same problem, but the steps above do not rectify it. I have de-installed the program and re-installed it. Cannot get it to load.
Thoughts?
John Buchalo Usually this might be due to one of the ports (3000/4000) already being used, or else any pre-installed node.js application. If possible, can you please reboot your computer and retry installing Studio?
Sorry for the delay, I did reply, but it did not get submitted into the community.
I did try to reboot and re-install but it did not work.
Any other ideas?