Restore published projects after Hard Disk breakdown

[Ahmed94]

Hello everyone,

After my Harddisk was broken i started Vuforia Studio from another PC but i don't find my saved and published projects.

Is there a way to restore the projects?!

Greetings,

Ahmed

[sdidier]

Hello Ahmed,

Projects are saved locally in this folder %USERPROFILE%\Documents\VuforiaStudio\Projects.

In Vuforia Studio when publishing a Project , only some folders are copied into Vuforia Experience Service into this folder : C:\ptc\studio-es-store\projects.

But it is possible to copy this Experience and to paste it into local folder of Vuforia Studio to retrieve the Project.

All Projects not published and without any backup are lost.

More details in this article :

https://www.ptc.com/en/support/article/CS326325

Best regards,

Samuel

[Ahmed94]

Thank you Samuel for the reply!

I couldn't find this folder C:\ptc\studio-es-store\projects

I'm working now from a new PC  bacause my Hard disk (where the projects where saved) was completely broke down.

Is there maybe another way to get to the published projects?!

Greetings,

Ahmed

[sdidier]

Hello Ahmed,

The folder C:\ptc\studio-es-store\projects is available in Vuforia Experience Service on the server, not locally in Vuforia Studio.

All data not published or without backup is lost.

Best regards,

Samuel

[Ahmed94]

Hi Samuel,

I didn't configure an Experience Server because I’m using Vuforia Studio Trial Version.

How can i do it as i have the trial version ?

Greetings,

Ahmed

[sdidier]

Hello Ahmed,

Please send me a private message with URL of Vuforia Experience Service trial and your PTC account.

I will contact R&D who are hosting these trial instances and I will ask if an export is possible.

Best regards,
Samuel