The Vuforia Studio team will be moving the GXI, ULS, and Gallery services to a new server in the coming weeks. Users who have previously allow-listed these services via IP addresses will need to update their configuration with the new IP address range of 52.84.0.0/15.
For customers who can allow-list server URLs in addition to IP addresses, we strongly recommend using the server URLs instead of the IP range. This approach will ensure a smoother transition and minimize the risk of disruptions.
To maintain seamless access to Vuforia Studio and Vuforia View after the server migration, please allow-list the following URLs in your firewall:
- (for the GXI)
- (for reaching the Gallery experiences)
PTC is planning to perform the server migration at the end of August. To avoid any interruption in accessing Vuforia View Gallery Experiences and Experience Services, please ensure that your allow-list includes the updated IP address range or the URLs provided above.
For more information on allow-listing IP ranges, see the below links:
