I am trying to auto-configure the Experience Centre using my PTC login credentials, with no success.
Looking for help on atuo-configuration, as I am not able to publish from Thingworx studio trial version.
murali mohan pandilla : Could you please attach logs and error message you are getting while doing auto-configuration.
Also, please confirm if you have received the Welcome email post registration.
Thank you for the quick response. Please find following the error displayed using publish option.
Following is the error message when I tried to open log file. Can you please let me know the log file location.
Following is the error message when I tried to auto-configure ThingWorx Studio.
murali mohan pandilla: Thank you for the details. You can check out the log file in location as : X:\Users\xxxx\Documents\ThingWorxStudio
Replace X with your drive in which Users folder is present and look for file twx-studio.log
Thanks for sharing your log file. It looks like there could be a network issue. If possible, try the auto configuration on a different network such as your home network. Please also see the below article on this issue.
Thank you. I tried "publish" in home network and got the thingmark published. It worked well.
Can you please suggest which Experience centre URL should be used, when I am in my Corporate network, so that we could get the URL to be accessible.
Glad to hear you were able to publish while on your home network! The ES URL that you used when auto-configuring/publishing at home will be the same ES URL that you should use when on your company's network. You can find this information within Studio under Settings. See below screenshot.