Unable to do portal login on newly installed vuforia studio

[NB_10220326]

Hi,

I have installed trial version of vuforia studio. I am trying to do portal login for auto configure. but it is giving error, 

"Auto configure failed. Check log for errors."

In logs it is giving

[2022-03-28T12:23:41.370Z] error: [twx-studio:auto_configure] undefined GET  

<link> Unable to retrieve service details. Request failed. Error: self signed certificate in certificate chain.

Could someone please help

[VladimirN]

 Hi,

• Tip - "Resolving Auto-Configure failures in Vuforia Studio": https://community.ptc.com/t5/Vuforia-Studio-and-Chalk-Tech/Resolving-Auto-Configure-failures-in-Vufo... 
• Article - "In Vuforia Studio, Vuforia Studio failed to connect with/validate Experience Service": https://www.ptc.com/en/support/article/CS269453 

There was a similar question before - "Auto configure failed. Check log for errors": https://community.ptc.com/t5/Vuforia-Studio/Auto-configure-failed-Check-log-for-errors/td-p/501981 

[VladimirN]

 Hi,

• Tip - "Resolving Auto-Configure failures in Vuforia Studio": https://community.ptc.com/t5/Vuforia-Studio-and-Chalk-Tech/Resolving-Auto-Configure-failures-in-Vufo... 
• Article - "In Vuforia Studio, Vuforia Studio failed to connect with/validate Experience Service": https://www.ptc.com/en/support/article/CS269453 

There was a similar question before - "Auto configure failed. Check log for errors": https://community.ptc.com/t5/Vuforia-Studio/Auto-configure-failed-Check-log-for-errors/td-p/501981