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Unable to do portal login on newly installed vuforia studio

NB_10220326
3-Visitor
3-Visitor
‎Mar 28, 2022 08:40 AM
‎Mar 28, 2022 08:40 AM

Unable to do portal login on newly installed vuforia studio

Hi,

 

I have installed trial version of vuforia studio. I am trying to do portal login for auto configure. but it is giving error, 

"Auto configure failed. Check log for errors."

 

In logs it is giving

[2022-03-28T12:23:41.370Z] error: [twx-studio:auto_configure] undefined GET  

<link> Unable to retrieve service details. Request failed. Error: self signed certificate in certificate chain.

 

Could someone please help

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VladimirN
24-Ruby II
24-Ruby II
(To:NB_10220326)
‎Mar 28, 2022 04:23 PM
‎Mar 28, 2022 04:23 PM

 Hi,

 

There was a similar question before - "Auto configure failed. Check log for errors": https://community.ptc.com/t5/Vuforia-Studio/Auto-configure-failed-Check-log-for-errors/td-p/501981 

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