Unable to start ThingWorx composer from experience site

[rsingaram]

Hi

Thanks for helping.

My experience service URL is https://hzwwdfyk.studio-trial.thingworx.io

So, I tried to access by https://hzwwdfyk.studio-trial.thingworx.io:8443/Thingworx/Composer

 resulting in error.

This site can’t be reached

hzwwdfyk.studio-trial.thingworx.io’s server IP address could not be found.

 Try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN

- Ravi

[dupatel]

@rsingaram: It seems instance service is down which could cause this issue. Checking internally with DEVOps team to restore the service or see if there is any other issue.

-Durgesh