Vuforia Studio Trial
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Vuforia Studio Trial
I subscribed a Vuforia Studio Trial and received a confirmation mail with a link to ThingWorx but i Don't have access to Vuforia Studio download, i also have a red cross on the server logo in Vuforia Studio Home any clues ?
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@TB_9645821 Your account has been reset by provisioning team and request to retry starting Studio Trial.
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@TB_9645821 Is it a fresh Studio trial account or does it got expired? Could you pls share your account ID and screenshot post login to the studio trial portal - https://trial.studio.vuforia.com
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Thanks for the answer, yes it is a fresh Studio trial account, I share with you a screenshot of the post login studio trial portal.
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@TB_9645821 Based on a similar issue reported earlier with some other users, they were trying to register using the French/German page of the Studio Trial, which is not working for some reason. They had to switch their Chrome/browser to English to access the main page and go through registering.
Please refer earlier post to see if it helps?
https://community.ptc.com/t5/Vuforia-Studio/Vuforia-Studio-Download/m-p/672793
https://community.ptc.com/t5/Vuforia-Studio/Vuforia-Studio-Download/m-p/598277
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Thank you for your answer, I tried to get to the trial page with Chrome set in english but it doesn't change anything I still have the red cross on the server. Here is a screenshot @dupatel .
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@TB_9645821 ok, could you please share your user account ID which is used for the Studio trail? I will further check internally with our provisioning team.
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If you want the mail it is
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@TB_9645821 Your account has been reset by provisioning team and request to retry starting Studio Trial.
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