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Vuforia view crashing in hololens generation 1

KK_9756304
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Vuforia view crashing in hololens generation 1

So the vuforia view keeps on crashing in hololens (generation 1) whenever i try to scan a thingmark. I changed the 3d models into low poly even it's giving the same result since there are only 2 non-complex 3d models with a sequence(done in creo illustrate) but hololens unable to load. But works fine in preview can anyone please tell me what went wrong, I'm attaching a screenshot of the 3d model and a video (where it is crashing).

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2 REPLIES 2

Re: Vuforia view crashing in hololens generation 1

Hello,

 

  • Is it possible to collect log file of Vuforia View to have more details about this problem ?

              Please follow up theses steps :

              https://www.ptc.com/en/support/article/CS283816

 

Best regards,

Samuel

Re: Vuforia view crashing in hololens generation 1

@KK_9756304 , can you provide the Studio project here?

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