No, this question is about PTC cloud servers. That is where the uncertainty comes in. If it were on-prem, I would have some control over when and how updates happen, but with PTC cloud, I am dependent on PTC for server updates.
Here's how to check the version of your experience server:
So this confirms my dev server is
So what's PTC's next guess on why I can't publish experiences with image targets?
@jmikesell I'm working with our Cloud team to investigate this. It looks like there may be an issue with the target-generator package. I will update you once we have a root cause/solution in place.
I had the same "error loading experience tracker data" issue.
Updating the app, on the ipad did solve the issue.
Image targets are a very welcome addition.
On the HoloLens, when you are scanning for the image target, it shows the image that it is looking for inside the scan box which is great as the user then knows what they should be looking for:
But for mobile experiences, there's nothing to let you know what to look for, just the rectangle and a message saying to Point camera at image, but what image?
I know that I could use an initial 2D view or a pop-up with the image to give instructions to the user on what they should be looking for, but why? It would be really nice to have the same functionality as the HoloLens scanning in the mobile scanning.
@tmccombie any update on this hardware diff that @AllanThompson found? I really like the Image Targets and have a number of ideas for their use but I feel we need the image preview that is implemented on Hololens on all devices. Without this there is going to be user confusion about what image they are looking for.