I have developed a solution in vuforia which covers three-segment people are end-user, sales, service and it works fine. the data and viewable screen should be relevant to user groups. can you brief here the procedure to implement the role-based usage? the role and user login may be from windchill / AD which is an added advantage.
At first, in Vuforia Studio, it is possible to limit access to Experience with to ThingWorx users instead of a public Experience, accessible with a prompting.
It is also possible to connect Vuforia Experience Service/ThingWorx to an SSO environment.
It can be connected to Windchill with PTC Navigate also.
Also, when using an user defined in ThingWorx, I didn't find something about that.
I did something in the past, in an internal demo at PTC with an Experience with various users in groups.
In the Experience when calling this Service, I was able to display a specific View for a specific group.
By the way, when using this solution, I had one View for each various UI and a main View for all users.
This main View was the entry point of the Experience and to wait the result when calling the Service to know the group.
Today, from my personal knowledge, it seems the only solution.