didn't receive verification email

[jeffphoon]

Hi all

I signed up for the 30 day trial, but did not receive the email for verifying my email address.

Checked junk folder many times. Anyone have the same issue?

[Duds]

Yes having the same issue

[ytella]

Hi @Duds ,

Could you please share your email id with which you have enrolled with the free trial.

[CB2]

I am a Rockwell Automation Emplyoee
I have registered to follow the AR coarse.

I did not get my confirmation email after trying to start the Software download.

[ytella]

Hi @CB2 ,

Could you please share the email id that you have used to register with the studio trial. Also, please login into https://trial.studio.vuforia.com/home/ page and share the screenshot with me.I highly appreciate it if you could provide these details.

[tsarangel]

Hi @ytella 

I also didn't get the verification email.

I can login to support.ptc.com and the account seems to be OK there, but when logging into trial.studio.vuforia.com I keep seeing the "We need to verify your email address" message and can't move on.

I've attached the screen I see when logging into trial.studio.vuforia.com

The emailid is tsarangel@mail.ru