error thingworx studio

[eesquivel]

good day, i have this problem

what happen??

[tmccombie]

Hi Emmanuel,

Your experience service is back online and is extended to 9/30. Please let me know if you run into any additional issues.

[eesquivel]

Hi I have this problema when try view the experience, show the message in view

[汐xie]

Hi,

You can try to change the Access to Public.

[eesquivel]

yes, i try to change the access to public but in this case show the next message

and the log show the next information

[07/18/2017 09:59:30] Tue, 18 Jul 2017 14:59:30 GMT info:ves-publish:1500389970064:Ingeniería digital Zipping  C:\Users\emmanuel\Documents\ThingWorxStudio\Projects\Ingenier_a_digital\dist\phone

[07/18/2017 09:59:30]  [0mPOST /api/publish/  [32m200  [0m338.219 ms - 15 [0m

[07/18/2017 09:59:39] Tue, 18 Jul 2017 14:59:39 GMT info:ves-publish:1500389970064:Ingeniería digital zip size 107949337 bytes (approximately 103 MB)

[07/18/2017 09:59:39] Tue, 18 Jul 2017 14:59:39 GMT info:ves-publish:1500389970064:Ingeniería digital Starting Upload

[07/18/2017 09:59:40] Tue, 18 Jul 2017 14:59:40 GMT info:ves-publish:1500389970064:Ingeniería digital zip size 107949337 bytes (approximately 103 MB)

[07/18/2017 09:59:40] Tue, 18 Jul 2017 14:59:40 GMT error:ves-publish:1500389970064:Ingeniería digital Response code undefined

[07/18/2017 09:59:40] Tue, 18 Jul 2017 14:59:40 GMT error:ves-publish:1500389970064:Ingeniería digital Response body undefined

[07/18/2017 09:59:40] Tue, 18 Jul 2017 14:59:40 GMT error:ves-publish:1500389970064:Ingeniería digital Failed to upload to the Experience Service. { Error: read ECONNRESET

[07/18/2017 09:59:40]     at exports._errnoException (util.js:1026:11)

[07/18/2017 09:59:40]     at TLSWrap.onread (net.js:569:26) code: 'ECONNRESET', errno: 'ECONNRESET', syscall: 'read' }

[07/18/2017 09:59:40] error: [twx-studio:projectHelper] publishTask error for project Ingenier_a_digital Failed to upload to the Experience Service.

[07/18/2017 09:59:40] error: [twx-studio:index] unhandledRejection Failed to upload to the Experience Service.

[07/18/2017 10:00:20] info: [twx-studio:logging] Overwriting env DEBUG  info:ves-publish*,error:ves-publish*,undefined  with new value

[07/18/2017 10:00:20] info: [twx-studio:logging] Debug logging disabled

[07/18/2017 10:00:25]  [0mGET /api/validate  [36m304  [0m408.587 ms - - [0m

[07/18/2017 10:00:28] info: [twx-studio:projectHelper] Building ves-ar-extension app: Ingeniería digital

[07/18/2017 10:00:30] info: [twx-studio:index] Notify preview windows:  private-room-Ingenier_a_digital

[07/18/2017 10:00:30] Tue, 18 Jul 2017 15:00:30 GMT info:ves-publish:1500390030721:Ingeniería digital Zipping  C:\Users\emmanuel\Documents\ThingWorxStudio\Projects\Ingenier_a_digital\dist\phone

[07/18/2017 10:00:30]  [0mPOST /api/publish/  [32m200  [0m248.073 ms - 15 [0m

[07/18/2017 10:00:39] Tue, 18 Jul 2017 15:00:39 GMT info:ves-publish:1500390030721:Ingeniería digital zip size 107949333 bytes (approximately 103 MB)

[07/18/2017 10:00:39] Tue, 18 Jul 2017 15:00:39 GMT info:ves-publish:1500390030721:Ingeniería digital Starting Upload

[07/18/2017 10:00:58] Tue, 18 Jul 2017 15:00:58 GMT error:ves-publish:1500390030721:Ingeniería digital Response code undefined

[07/18/2017 10:00:58] Tue, 18 Jul 2017 15:00:58 GMT info:ves-publish:1500390030721:Ingeniería digital zip size 107949333 bytes (approximately 103 MB)

[07/18/2017 10:00:58] Tue, 18 Jul 2017 15:00:58 GMT error:ves-publish:1500390030721:Ingeniería digital Response body undefined

[07/18/2017 10:00:58] Tue, 18 Jul 2017 15:00:58 GMT error:ves-publish:1500390030721:Ingeniería digital Failed to upload to the Experience Service. { Error: read ECONNRESET

[07/18/2017 10:00:58]     at exports._errnoException (util.js:1026:11)

[07/18/2017 10:00:58]     at TLSWrap.onread (net.js:569:26) code: 'ECONNRESET', errno: 'ECONNRESET', syscall: 'read' }

[07/18/2017 10:00:58] error: [twx-studio:projectHelper] publishTask error for project Ingenier_a_digital Failed to upload to the Experience Service.

[07/18/2017 10:00:58] error: [twx-studio:index] unhandledRejection Failed to upload to the Experience Service.

[tmccombie]

Emmanuel, Are you able to log into your Experience Service?