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i cant able to i install the TW STUDIO,when am running the setup.exe file it is downloading and showing the error message..herewith i have attached the error.please help me to fix the error

Boopathy
11-Garnet
11-Garnet
‎Jan 30, 2018 11:58 PM
‎Jan 30, 2018 11:58 PM

i cant able to i install the TW STUDIO,when am running the setup.exe file it is downloading and showing the error message..herewith i have attached the error.please help me to fix the error

ERR.PNG

ERR.txt.zip
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dupatel
19-Tanzanite
19-Tanzanite
(To:Boopathy)
‎Jan 31, 2018 02:07 AM
‎Jan 31, 2018 02:07 AM

Boopathy Raaj​: From the logs it seems there is user permission issue on location  C:\Users\cadoptguest\AppData\Roaming.

Could you please check if user running the installer has write permission and also try running installer with "Run as Administrator" option.

ERROR SUMMARY

Below is a summary of the errors, details of these errors are listed later in the log.

* Activation of C:\Users\cadoptguest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PTC Inc\ThingWorx Studio.appref-ms| resulted in exception. Following failure messages were detected:

+ Exception occurred during store operation.

+ Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))


-Durgesh

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