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trial vuforia studio install error

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trial vuforia studio install error

Hi, 

I try install vuforia studio trial.

 

installation occur error.

could you please check my error?

 

Thanks

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1 ACCEPTED SOLUTION

Accepted Solutions

Re: trial vuforia studio install error

ello,

 

The exception in the log file is :

[2019-04-23T06:02:02.110Z] error: [twx-studio:index] uncaughtException { Error: listen EACCES: permission denied 127.0.0.1:3000
    at Server.setupListenHandle [as _listen2] (net.js:1253:19)
    at listenInCluster (net.js:1318:12)
    at GetAddrInfoReqWrap.doListen [as callback] (net.js:1451:7)
    at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:61:10)
  code: 'EACCES',
  errno: 'EACCES',
  syscall: 'listen',
  address: '127.0.0.1',
  port: 3000 } undefined

It is due that previous Vuforia Studio is still running or another application uses the port 3000.

Shutdown Vuforia Studio and software who are using this port 3000.

 

More details in this thread :

https://community.ptc.com/t5/Studio/Problem-with-installation/td-p/572489

 

Best regards,

Samuel

 

3 REPLIES 3

Re: trial vuforia studio install error

ello,

 

The exception in the log file is :

[2019-04-23T06:02:02.110Z] error: [twx-studio:index] uncaughtException { Error: listen EACCES: permission denied 127.0.0.1:3000
    at Server.setupListenHandle [as _listen2] (net.js:1253:19)
    at listenInCluster (net.js:1318:12)
    at GetAddrInfoReqWrap.doListen [as callback] (net.js:1451:7)
    at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:61:10)
  code: 'EACCES',
  errno: 'EACCES',
  syscall: 'listen',
  address: '127.0.0.1',
  port: 3000 } undefined

It is due that previous Vuforia Studio is still running or another application uses the port 3000.

Shutdown Vuforia Studio and software who are using this port 3000.

 

More details in this thread :

https://community.ptc.com/t5/Studio/Problem-with-installation/td-p/572489

 

Best regards,

Samuel

 

Re: trial vuforia studio install error

3000 port is not in use and fails.

12.jpg

Re: trial vuforia studio install error

sorry..

I did not shut down vuforia.

After vuforia shutdown, I left the 3000 port and it was installed.