unable to openl vuforia studio on windows 10 x64

[Abdelhalim]

Hello, 

I am unable to open vuforia studio and launch it after installation, error attached to this message for more clarity please check it , any kind of help would be appreciated thanks in advance,

[sdidier]

Hello Abdelhaim,

I have some questions :

1. What do you have in folder %USERRPROFILE%\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io ?
2. What is the size of this folder if it exists ? (In my workstation for Vuforia Studio 8.5.7, size on disk is 522Mo)
3. Did you try to uninstall Vuforia Studio, redownload install and run installer again ?

Best regards,

Samuel

[Abdelhalim]

Hello Samuel,

1-  I have four files in folder %USERRPROFILE%\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io :

 i- dist

ii- node_module 

iii- mbdist.version

iv- momodule.version

2- the size of this folder on the disk is 522 M

3- yes, I already did that & it doesn't work.

any suggestion?

Best regard.

[sdidier]

Hello Abdelhaim,

• Do you have this error in on a specific workstation or another one also ?

Best regards,

Samuel