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Greetings and Welcome

Re: Greetings and Welcome

It's there for the sub-levels of the creo topic, such as "creo modeling questions.

For whatever reason, you can't subscribe to Creo base, but you also can't post in creo base either.

 

Re: Greetings and Welcome

Got it. Thanks.

Re: Greetings and Welcome

Hi pkannan - 

We are starting with enhancing the mobile experience for the community: the look and feel on tablets and phone to begin.  I will look into Lithium's app.

Best,

Toby

Re: Greetings and Welcome

My first sentiment with this community switch is frustration Smiley Frustrated .

 

So questions/issue:

 

When the result in eSupport search will be updated ? ( actual result link to old community )

How to quote a response ( not topic author ) ?

I cant edit my idea ? Smiley Frustrated

 

Why put alive an incomplete system/migration ?

 joke: Dont tell me "Work as spec" Smiley Tongue Smiley Happy

 

Re: Greetings and Welcome

Good day VonOx,

I know this is a large change - thank you for your patience.

  1. You will be able to quote as soon as you reply to content.
  2. Please send me a link to the idea so I can test further.
  3. For eSupport search, is this a link to an article on support?  May I please have a link to this discussion here to test?

Best,

Toby

Re: Greetings and Welcome


@Tmetcalf wrote:

Good day VonOx,

I know this is a large change - thank you for your patience.

  1. You will be able to quote as soon as you reply to content.
  2. Please send me a link to the idea so I can test further.
  3. For eSupport search, is this a link to an article on support?  May I please have a link to this discussion here to test?

Best,

Toby


All my bad.

 

1. Oh ok, i'm definitively a Lithium newbie ! Smiley Happy

2. This is because group or community is read only and this is not an idea anymore ( https://community.ptc.com/t5/PTC-eSupport-Help/Add-formatting-to-case-comments/gpm-p/464089 ).

3. Community result in eSupport search, dont know why but it works now, my bad

 

Thanks Toby

Re: Greetings and Welcome

I've re-subscribed to the various topics that I had setup but I'm not recieving email notifications....

 

Any help would be appreciated.

 

Cheers

Ian C

Re: Greetings and Welcome

Ok I've now recieved a couple of emails, however they're from "Community Mailer <mailer@lithium.com" and not from "Another @ lithium.com" were Another could have been for example dgschaefer ( sorry Doug for picking on you Smiley Happy)

 

Can the old from format be set up? 

Ian C

Re: Greetings and Welcome

I will add to the list - thank you for reporting

Re: Greetings and Welcome

Do you mean a digest rather than a notification for single content updates?