Community Tip - Have a PTC product question you need answered fast? Chances are someone has asked it before. Learn about the community search. X
I've implemented a Custom User Picker Utility, and displaying it on an attribute called 'PR Owner' on Problem Report. When I initially create a PR and search for a user using the find icon and pick a user, or edit an existing one and pick a user, it is working as expected.
But, when I open the PR in a Edit Mode, and save/finish without making any changes to the previously selected user in that attribute, the values vanishes, it is not being persisted upon save. Once the save is completed, the PR Owner attribute value is empty. Any suggestions/ideas on how to persist the value?