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Customise the 'Contact your administrator for assistance' page

rhart
16-Pearl

Customise the 'Contact your administrator for assistance' page

Version: Windchill 12.1

 

Use Case: I'd like to add a link to our internal support portal on this page


Description:

2024-09-27_121101.jpg

ACCEPTED SOLUTION

Accepted Solutions
avillanueva
22-Sapphire II
(To:rhart)

I believe the JSP you want to customize is here:

codebase/wtcore/error.jsp

Make sure you back up and manage properly your modifications.

View solution in original post

2 REPLIES 2
avillanueva
22-Sapphire II
(To:rhart)

I believe the JSP you want to customize is here:

codebase/wtcore/error.jsp

Make sure you back up and manage properly your modifications.

Added an entry to codebase/WEB-INF/web.xml and restart

 

<!-- add it above any existing error-page entries in web.xml>
<error-page>
    <exception-type>wt.session.SessionUsers$PreLoginException</exception-type>
    <location>/wtcore/licensingError.jsp</location>
</error-page>

 

Created a new page (licensingError.jsp) to handle licensing issues

 

2024-09-27_153241.jpg

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