How to fix missing hyperlink to view Windchill workflow structure and status info?

[danders238]

Version: Windchill 13.0

Use Case: Users need to be able to click on the task and be able to see at what step the workflow is in, what comments have been made so they know what they need to do next. Currently my new workflow fails to provide a hyperlink to view the workflow structure and comments for each step in the process. How do I fix this?

Description:

When the creator/initial assignee clicks on the Submit Document link and the task view is displayed, there's no hyperlink for the process text to enable one to see what the workflow structure is or at what point in the workflow the work is at, or what actions or comments have taken place.

Should have a hyperlink like in the image below so one may view the workflow and status information of the current state of the workflow like the other image below.

What do I need to do to get the hyperlink to show up in my new workflow?

Thanks for any help you may provide,

Don A

[HelesicPetr]

Hi @danders238 

I guess that the case is about a ACL access to the workflow.

The user who do not see the hyper link does not have needed privileges.

I would grant the access and if it help then try to locate what ACL you really needs

Usually it is admin access or creator access

PetrH

[anursingh]

Hi @danders238,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

Thanks,
Anurag 

[Fadel]

https://www.ptc.com/en/support/article/CS19305 

[HelesicPetr]

Hi @Fadel 

I was almost right >D so it is not an ACL but a Preference 😄 

PetrH