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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Administrative View as User capability

Administrative View as User capability

1. Describe your environment:

  • What is your industry?     Aerospace
  • What is your role in your organization?   Administrator
  • Describe your stakeholders.    Engineers and Management

2. What version of Windchill are you currently running?   11.1 M020

3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video.

As an administrator, it's often difficult to see how an actual end user sees their screen. Edit access controls only goes so far. An enhancement would be the capability to "View As" a user to see exactly what they're seeing and then use that to try to figure out what problem they're facing. At the same time Edit access controls could be expanded to show more details beyond the ACL rule boxes.

 

Examples. If you move a Change Notice and it's task from one product to another, sometimes it retains the access based on the original product causing a lot of confusion. Sometimes user settings/views/etc can change what they're seeing.

4. What is the use case for your organization?
Being able to diagnose end user access issues and other user specific aspects of Windchill.

5. What business value would your suggestion represent for your organization?
Administrative service to keep people working efficiently. Would be an enhancement to our capability.

1 Comment
olivierlp
Community Manager
Status changed to: Acknowledged

Thank you @slapha for your idea. Based on the information you provided, we are acknowledging it as the Community management team. This is not a commitment from the Product team. Other users may comment and vote your idea up.