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Automatically Add Formats to Workspace (or "Don't create ghost objects for things that already exist!")

Automatically Add Formats to Workspace (or "Don't create ghost objects for things that already exist!")

When a part or assembly is added to a workspace on the fly (on demand), the format is not included, even though it is required by the drawing.  This happens even if the default collection preference is set to "Required".

These collection preferences are being ignored for on-the-fly retrieval of files by Creo.  This behavior leads to ghost objects being created in the workspace anytime a part or assembly is duplicated in Creo without first adding the format to the workspace.  It also makes it nearly impossible to use Creo part (or assembly) templates with a drawing already associated to them since every time you use one another ghost object is created.

The workaround is to either manually add the required format to the workspace in advance, or manually open the drawing in Creo (so it will pull the required format) before duplicating the part (or assembly).

Windchill is obviously smart enough to know the drawing has a dependency on the format (hence the creation of the ghost object).  It should be smart enough to automatically add the missing format to the workspace on the fly (just like it does for any other Creo dependency.)

Related tech support article:  https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS5822

Related discussions:

8 Comments
Participant

Just a thought.  I think the Formats have to be in the same folder or a subfolder in order for them to be called by a template.

Emerald I

This behavior is not specific to templates.  (We have our templates in the same location as our formats.)  It's a fundamental collection problem.  "Required" should do just that - bring everything required.  It does not.

Sapphire I

I am not seeing this problem in Windchill 10.0 m040.

I have my formats in Windchill and on disk and my drawing templates on disk.

Formats are NOT in the same folder as the templates.

When I select a drawing in Windchill and then Add to Workspace, select a workspace, I do not set anything and I get the part, drawing and format downloaded to my workspace.

Please state what version/build of Windchill you are seeing this issue with.

Emerald I

You are correct.  The "Add to Workspace" piece works fine.  It's the "on the fly" behavior that is a problem.  I've updated the idea to clarify this point.  Thanks.

Sapphire I

Not sure I understand your 'on the fly' scenario.

If I open a drawing file from Creo, I get the format in my workspace, along with the part and drawing files.

If I Select the drawing in Windchill and Add to Workspace, I get the drawing, part and format files.

Can you give a sequence of steps that can be duplicated?

Emerald I

There are two links in the product idea.  They both list the steps necessary to reproduce the problem.

Sapphire I

I see it now.

I guess we don't see it here since our designers almost always have drawings and formats in their workspaces.

Community Manager
Status changed to: Acknowledged