Currently Web applications like Google Drive and Microsoft SharePoint have capabilities which provide much better user experience (UX) when managing documents.
In the other hand in Windchill we have:
- Slow and too small Image Navigator utility, while Google Drive provides a very fast and much bigger document visualization which is useful for documents. Furthermore Image Navigator is not available for document attachments in documents.
- Time to open Creo View is too long, for those who just want to see document content. Creo View has much more capabilities than the ones users use more often. Usually users want to quickly see document content.
- Two steps to just open a document, you have first to download and the click in the folder to open or open from a dialog window. This is not a Lean approach.
I would say that other systems have evolved much faster (with less functionality) than Windchill to provide a a better user experience (UX). Athough general application layout has been greatly improved since version 10, object actions should have less mouse clicks. Convince about business value of Windchill is difficult when other systems provide much better User's Experience (UX) managing files/documents. Furthermore, extend PLM outside Engineering is always challenging because users compare with other systems simpler to use, although they do not have functionality WIndchill has.
When "editing application icon" (Word, Excel, ... icon in Search Resulst, tables and in document details window) is selected in Windchill user should have more alternatives than just downloading the document. Dowloading is just a system extra step which do not provide inmediate result and value to the user.
What I request is Right Mouse Button (RMB) click action when application icon is selected in order to select to open document directly in local application or view providing an image quick visualization in similar way as Google Drive does for Office, PDF, image and other file types. A few of most common actions of Actions drop-down menu in document details window should be available with such RMB click action on application content icon.
Windchill document Details window need a more modern make-up, quicker visualizacion capabilities and more productive for basic capabilities like view and open documents.
My message is "do simple things fast and easy" for open and view document content.