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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Change Notice with more than 25 Change Tasks - Sequence Numbers for Change Tasks disappear randomly

Change Notice with more than 25 Change Tasks - Sequence Numbers for Change Tasks disappear randomly

Allow handling of more Change Tasks with sequencing. Currently the sequence Numbers for Change Tasks disappear randomly after creating and before submitting a Change Notice with more than 25 Change Tasks.

Only 25 Tasks are not enough for implementation of complex changes wherein many departments are involved and several number of tasks are required to resolve the change.


See Problem below:

Change Notice Creation - 35 Tasks in a sequence

While submitting the Change Notice, some of the sequencing has randomly disappeared. See below:

3 Comments
JeffZemsky
17-Peridot

This looks like a bug - please submit this as a call to Tech Support

jfrankovich
10-Marble

We discovered this issue in our WC 10.1 environment last September with our complex CNs. See CS218339 https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS218339&source=Case%20Viewer An SPR was also issued but subsequently closed when this could not be reproduced in WC 10.2 and WC 11.0. I don't believe it has been fixed in any maintenance release of 10.1.

olivierlp
Community Manager
Status changed to: Archived

Hello,

We are archiving your idea as part of a general review. This action is based on the age of your idea and the total number of votes received, as per this announcement.

You can always post a new idea with all the details required in the form.

Thank you for your participation.