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Data Monitor - Unable to edit recipients

Data Monitor - Unable to edit recipients

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders.
Seagate - High Tech Manufacturing: Engg Business Processes Implementation Company-wide: Stakeholders - Engg, Factory, end to end. 


2. What version of Windchill are you currently running?
Windchill 11


3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video.

In the edit data monitor screen there are two issues with Notifications:

A. The edit screen does not allow you to remove a recipient. To remove a recipient you must delete the data monitor and create an entirely new one.

B. You cannot add more than one recipient to a data monitor via the search screen unless they happen to have similar enough names, attributes, etc that you can get the search result to show both users.

 

When adding new recipients to a data monitor, WC will delete all original users and keep only the

     new addition.  When adding any new recipient(s), the change analyst must re-add all original

     recipients as well.
     Steps:

  1. Open existing data monitor with recipients
  2. Click Edit, search for and add new recipient
  3. Result, WC will wipe out all original recipients and only keep the new addition.



4. What is the use case for your organization?

 

Data monitor is heavily used feature and often scheduled reports are edited. The current functionality is extremely painful to use and such a waste of time. This needs to improve.

5. What business value would your suggestion represent for your organization?

Allow for the editing of data monitor recipients without having to recreate the entire original list.


Data monitor is heavily used feature and often scheduled reports are edited. The current functionality is extremely painful to use and such a waste of time. This needs to improve.

1 Comment
olivierlp
Community Manager
Status changed to: Acknowledged

Thank you @Ghanesh for your idea. Based on the information you provided, we are acknowledging it as the Community management team. This is not a commitment from the Product team. Other users may comment and vote your idea up.