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Electronic Signatures Usability (in QMS)

Electronic Signatures Usability (in QMS)

Electronic Signatures (eSignature)

Enabling electronic signatures within the quality solution modules presents a serious usability problem. The QMS modules tasks have Task Actions, this opens data entry forms, in a popup, for collecting data. The forms have a ‘Finish’ button and when the user clicks ‘Finish’ the form saves the data and behind the scenes also completes the workflow task. If the client enables electronic signatures on that task, the user, when clicking finish is presented with an error message (see Screen Shot attached).  The error message is first, not intuitive, second, prevents the user from completing the finish action and third, if the user simply closes the form, without saving, loss of data can easily occur.

 

1 Comment
olivierlp
Community Manager
Status changed to: Archived

Hello,

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