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Today you have to have the same Windchill build of the Workgroup manager (WGM) installed to be able to use it. It would be nice if it was more robust so that they could have independent versions. That way you only have to update for functionality. Creo WGM operates on a wide range of Windchill builds, why can't the separate WGM act the same?
For our situation, our users cannot just install/uninstall something anytime they want to, they require a process to get Elevated Privileges. This requires management approval, IT approval and action. I imagine most other government and contractors have similar protocols in place. So it requires a lot of effort to use WGM and keep Windchill updated with the latest patches. In the end it just doesn't get used as much. The same as Desktop Integration.
Related article:
https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS62543
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