Only a Windchill Site Administrator can change user licensing in Windchill?

[ScottMorris]

Only a Windchill Site Administrator can change user licensing in Windchill? This is highly restrictive and limits the ability to manage users and licenses to the administrative role with the most authority in Windchill.

Managing users and licenses is an administrative function, not a system administrative function. I would like to be able to grant users the permissions to manage users and licenses without giving them the full permissions of a Windchill Site admin.

Without this, the Site admins are now also responsible for the administrative task of managing users and licenses. Since no one can see their license type in Windchill, the Site Admin is also the only person who can explain assigned license entitlements to users. Again, this is an administrative task, not a Site Admin task and there should be a way to delegate this others.

[icassell]

This needed to support Windchill SaaS, customer lesson learnt.

[jbailey]

@ScottMorris ,

The system is a hierarchy, Site > Org(s) > Context(s).  Licenses to Windchill are granted by site, not by org or context.  That being said, I agree that a user role at the site level that would allow someone only to have site access for "Participant Administration" would be desirable, allowing the Site Admin to delegate only "Participant Administration" to other people at the site level.  So they could only do that and not mess up the myriad of other settings by digging through the Site Admin settings

[d_graham]

I’ve got a workaround for this limitation.

I wrote a tool that allows only users in my License Managers group to use.

The tool allows them to select a user and add/remove them from the required license group.

The trick is to set the session user to wcadmin just before doing anything that actually requires Site Admin access and then set the session user back to the original user immediately after Site Admin access isn’t no longer required.