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PREVENT CREO PARAMETRIC FROM "FULL" SYNC PRIOR WORKSPACE REFRESH OR OPENING FILES

PREVENT CREO PARAMETRIC FROM "FULL" SYNC PRIOR WORKSPACE REFRESH OR OPENING FILES

Status: Acknowledged Submitted by 15-Moonstone on ‎Nov 10, 2016 06:12 AM
2 Comments (2 New)

With the implementation of WC10.2 into our Creo Parametric 2 environment, we started having user's complain about a long (6 minutes) delay in seeing the file open UI in Creo or the workspace table refresh after launching Creo Parametric.  What we found out through Technical Support is that the workspace needs to perform a full sync (not a nice soft sync) if the user shut down Creo after checking in and before the Windchill publisher completed publishing.  Reference this link for more information - https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS250355

Creo Parametric Currently has the capability to show the message in the picture below if there are database operations occurring in the background.  This idea is to enable this same functionality of preventing the user from shutting down Creo or provide a warning while the publisher is publishing the user's objects.

On a frustrating side note...we spend years training user's to checkin their work before going home each day.  And now they are getting penalized the next morning for doing a good job!

open.jpg

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2 Comments
PTCModerator
Emeritus
‎Jun 11, 2018 12:53 PM
‎Jun 11, 2018 12:53 PM
Status changed to: Acknowledged
 
BillRyan
15-Moonstone
15-Moonstone
‎Aug 24, 2018 02:56 PM
‎Aug 24, 2018 02:56 PM

We are seeing this in Creo 4 now too...The counter also get's thrown off for these additional items (much more than just the publisher). So if you have a large workspace, shut down your Creo session, come back in the morning...more than likely something is going to change...and you will experience a full sync. 

 

a). Iteration/Revise of EPM

b). “Change State” of EPM

c). “Promotion Request” finished and which triggered a Lifecycle State change of EPM

d). Customization related function which cause IBA/Attribute/Lifecycle state change of EPM

h). Move the EPM

f).  Rename the EPM

g). Access Control related change of EPM

         g-1).  Ad-hoc Manage Security rule change of EPM

         g-2).  Modification of Security Labels to EPM