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Question About Nonconformance and CAPA Module

Question About Nonconformance and CAPA Module

In Windchill 10.1 QMS, We can not designate a individual person to conduct a NC task, such as NC investigation task, NC disposition task, CAPA action and so on. As we see and understand now, in the Windchill QMS, a role could include a group of people, but we can not select a person from the role members to perform a specific tasks.  My first question is how can we designate a specific person from the role members to perform the NC and CAPA tasks.  

Another problem is : During the step of NC investigation, we choose “yes” for "Corrective Action Indicated“. When the NC closed, we found a CAPA request has not been created automaticall like the Customer Complaint Module. We suggest the NC could automatically initiate a CAPA request.

5 Comments
BjoernRueegg
17-Peridot

I'm complete with you. Also in 10.2 a CAPA action is sent to one role. We also are pushing PTC to change this and having a user selection like the promotion request wizard. Also it would be great to start new actions at command and not after the task is being completed. Sometimes we need to have a action, before we even can close the task.

PS: Don't forget to vote for your own idea!

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