As an administrator, one of the most common frustrations of my users is knowing:
Where a workflow task currently resides in the process
Who has the action item for the task
Where the task will go next
For certain, there are methods of finding this information. It just isn't as user friendly (Simple) as it should be. Some of my users only log in for this purpose and only do this task occasionally. As infrequent users, they can forget how to get to the information they need. For frequent users that do know how to get to the information, it would still be nice to simplify it for them.
This proposal would place a new column in task tables, both individual users task tables and in context task tables. The column would be titled "Viewer" and would contain a link that would open a new window with a simplified version of the workflow. This simplified view would only contain assignment activities, no block, process, connector or robot nodes. This simplified version would have to be configured seperately. It would be similar to Process Manager in that it would have highlight colors for where the workflow currently resides and what has been completed but would also add highlight for next activity/activities.
Although not shown in my graphic, selection of the node in the pop up window would give a temporary pop up window similar to the thumbnail viewer with information for assigned user or potential users and basic task information. All of this would require up front development work by the administrator and would need to be linked in some way to the activity nodes in the workflow template. For instances of current location being at a non activity node, it will only show green and yellow for completed and next activities. Users would be trained to know that means the workflow is in process between the activity nodes.
I am not sure how the issue of activity nodes within embedded process nodes could be resolved as the process nodes are embedded in several different workflows and as I write this, I get the feeling that it is a longshot but I am going to throw it out there and see if it sticks.
I expect many administrators might not want to go to the trouble to configure this but I know that if the capability was there, I would love to provide this for our users. Our workflows are commonly refered to as "The spider web" and it would be great to be able to give users a simplified view.