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Support enhanced security settings in Acrobat Reader

Support enhanced security settings in Acrobat Reader

Regarding to CS128081, Creo View is not supporting enhanced security settings in Adobe Reader.

It seems that the information of the origin of an file is not correctly given to acrobat reader.

So acrobat is blocking the file.

Enhancement request to support this without removing security settings inside Acrobat and thus making PDF handling insecure.

Enhancement request to intensify the communication with major 3rd party software providers.

You are relying on Microsoft, Oracle Java and Adobe.

With PTC providing no alternatives to these, you have in advance to make sure, that the customer experience is not as bad as it is right now.

2 Comments
LawrenceS
17-Peridot

We have had a siumilar issue opening a published creo view object of a word document which contained hyperlinks; CreoView cannot open the hyperlink file locations even though they are accessible on the our network.  The reason is that in Adobe the user must hold down CTRL and then click in order for the hyperlink to work...but that does not work via CreoView, so evidently it become impossible to open hyperlinks via CreoView.  Very frustrating to our users.

PTCModerator
Emeritus
Status changed to: Archived