Currently there are no plans to support Acrobat DC with Creo View.
When Acrobat DC is installed PDF files could not be opened with CreoView, see https://support.ptc.com/apps/case_logger_viewer/auth/ssl/case=12535314
Udo,
The case details are private to your company. No one else can see it.
The public article is here: https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS207574
With no obvious way to download a previous version of Reader, I don't see how PTC will be able to avoid supporting this.
By the way, don't forget to vote up your own idea.
Until DC gets supported: here you'll find previous versions of the Adobe Reader:
Adobe - Adobe Reader : For Windows
The case mentioned by Tom Uminn states: The Adobe Acrobat DC client is supported at Creo View 3.1 F000
This version just got released today so I guess there is no point in voting for this idea any more
Could someone from PTC please mark the idea as "Implemented"?
I have changed the stage to 'Current Functionality' as Creo View 3.1 is now released and Acrobat DC is supported.
Mark Lobo wrote: I have changed the stage to 'Current Functionality' as Creo View 3.1 is now released and Acrobat DC is supported.
Mark Lobo wrote:
Where is the download for Creo View Client 3.1?
The download for Creo View Adapters 3.1 F000 has been available since Dec 3rd.
Randy, I have it in my account at: https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=DVV
According to the calendar, both Creo View and the Creo View Adapters were released on December 3rd, but I don't see Creo View in my downloads either.
I can see both Creo View and Adapters downloads for 3.1 F000
Weird. I wonder if there is some type of tiered release process (and I'm at the bottom.)
Just out of curiosity, which section is this shown in for you? The only place I have the Creo View (client) listed is in the Windchill sections.
Could be that I access an EU Content Distribution Network server and the US one has not been updated properly...
No - wrong location, they have a different download location than Windchill
Ah, maybe that's why. I do have the Creo View Adapters section but not just Creo View. I don't actually own the paid version of Creo View (MCAD), we only use the "Lite" version that comes with Windchill. Interesting. Thanks!
Tom Uminn wrote: Just out of curiosity, which section is this shown in for you? The only place I have the Creo View (client) listed is in the Windchill sections.
Tom Uminn wrote:
Same for me. The Creo View client only shows in the Windchill sections and the latest showing in mine is 3.0 M031.
Yes - that would explain it, Creo View 3.1 comes with Windchill 11 and that is not out yet.
I have installed Creo View 3.1 F000 and reinstalled Adobe Acrobat DC. I am still getting the same error. Any help would be great!!!
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