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Task for notifying users on running old Tasks - demanding them to care about

Task for notifying users on running old Tasks - demanding them to care about

Status: Archived Submitted by 1-Newbie on ‎Jun 02, 2015 01:35 AM
4 Comments (4 New)

There should be a scheduled task tat loops over all running workflows and checks for all running workitems older than 1 year and sends an email to those users to take care about this.

After running this report the execution time should be stored so that the report can be run next time for all workitems bedinning from this time.

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4 Comments
BrianToussaint
19-Tanzanite
19-Tanzanite
‎Jun 02, 2015 06:32 AM
‎Jun 02, 2015 06:32 AM

Herbert,

Make sure to vote up your own idea.

hlinseisen
1-Newbie
1-Newbie
‎Jun 02, 2015 06:39 AM
‎Jun 02, 2015 06:39 AM

Why ? Only to move it up one vote ? The best and simplest way is if every voter let others decide whether this is a good idea.
Voting one owns idea is like "liking" one owns facebook post --- If i make a post/idea everyone knows that i like it.


Instead of telling me that you could have commented on the idea itself or voted on it.

DonSenchuk
6-Contributor
6-Contributor
‎Jun 02, 2015 08:31 AM
‎Jun 02, 2015 08:31 AM

Taking a quick glance at the workflow processes available and I'd bet that it can already be done.

Within the workflow task there is the ability to notify X days after the deadline. That could be set to 365 days. I don't think that would repeat the warning another year later, so perhaps less than you were hoping for.

There is also a Timer robot that could be used in conjunction with AND, OR, Synchronize robot and a Link Loop. Something like what you're asking for would look like this.

When the workflow comes into the AND node it both starts a 1 year Timer and starts the Activity 1. After a year the Syn on Activity 1 Complete fires off and checks the status of Activity 1. If Activity 1 is resolved, it ends there at the Ground. If not, it sends a Notification (email message) and starts a new 1 year Timer.

I don't know what the necessary properties or expressions would have to be, but all this is out of the box so it shouldn't be too difficult.

olivierlp
Community Manager
Community Manager
‎Jan 05, 2022 11:27 AM
‎Jan 05, 2022 11:27 AM
Status changed to: Archived

Hello,

We are archiving your idea as part of a general review. This action is based on the age of your idea and the total number of votes received, as per this announcement.

You can always post a new idea with all the details required in the form.

Thank you for your participation.