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based on this: https://www.ptc.com/en/support/article?n=CS212406
WRU unable to support RAC DB type. This enhancement is a need and I believed that most of your customer are using this DB type.
This is needed as soon as possible, as support mentioned to me there is no official support on manual steps however WRU was unable to use and I am hitting a dead end.
Thanks.
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