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Windchill STEP Connector AP242 development so correct data is shown for users

Windchill STEP Connector AP242 development so correct data is shown for users

1. Describe your environment:
What is your industry?
Automotive
What is your role in your organization?
Business Analyst
Describe your stakeholders.

Product Owners = what we produce on the shop floor

Manufacturing Owners = responsible for our production and how we produce on the shop floor


2. What version of Windchill are you currently running? 12.1.1.0


3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video.
Please see article https://www.ptc.com/en/support/article/cs362722 that state this bug in Windchill never will be solved.

“Windchill STEP Connector AP242" does not iterate Process Plan Related Part relation when a related part is iterated. This makes Process Plan with related part act wrongly from a user perspective.
Manual action needed every time “Windchill STEP Connector AP242" has iterated parts that are related to process plans.
The problem is that the user does not know when “Windchill STEP Connector AP242" is running in the background so this is a data quality risk when users start work and analyze on wrong data.
This idea is that PTC solves this Bug/GAP for “Windchill STEP Connector AP242".


4. What is the use case for your organization?
To be able to use Windchill as a PLM-solution, today we doing the work in Excel and legacy solutions because of this GAP in Windchill.
It is always a quality risk when the PLM-solution is showing wrong data for users.

5. What business value would your suggestion represent for your organization?
Remove local isolated Excel files and legacy solution and move into a modern PLM-solution that will help us to shorten project lead time, secure quality in product design and manufacturing preparation.
If not Windchill will solve this we need to select another PLM-solution.

1 Comment
olivierlp
Community Manager
Status changed to: Acknowledged

Thank you @awijkmark for your idea. Based on the information you provided, we are acknowledging it as the Community management team. This is not a commitment from the Product team. Other users may comment and vote your idea up.