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Workflow task already completed by another user displays an error message.

Workflow task already completed by another user displays an error message.

In OOTB, when a task is assigned to 2 participants, if a participant complete the task and if the other user tries to connect to the task using the hyperlink in the notification, the message displayed should be more comprehensive by the user :

A specific message or the access to the previous completed task might be interesting to review the comments of the previous approver.

4 Comments
kpritchard
4-Participant

This one is absolutely confusing for users.  Being marked as a "Windchill Error" it makes the user think that something is wrong, but the condition is normal and expected (the workflow assignment has evaporated because the required completion threshold has been reached, but the link to the assignment delivered in email remains).  Handling this in any way other than this would dramatically improve the user experience, especially for casual users.

BenPerry
13-Aquamarine

Jeffrey Zemsky‌,

This is a duplicate with:
Error message - When assigned task is completed by another user

Voters,

Please go vote on the idea referenced above.  This new product idea will be marked as duplicate.

JeffZemsky
17-Peridot

Please reference the Idea reference by Ben.  I set this one as Duplicate.

olivierlp
Community Manager
Status changed to: Archived

Hello,

We are archiving your idea as part of a general review. This action is based on the age of your idea and the total number of votes received, as per this announcement.

You can always post a new idea with all the details required in the form.

Thank you for your participation.