Windchill Ideas

Please include detailed documentation such as screenshots, images or video. 1. What product and version are you running? Workgroup Manager 13.0.0.0 2. What is the problem? Screen display issues when moving the WGM window from monitor to second one when using two screens with different resolution (4K vs FHD). 3. Are you using a workaround? If yes, please describe it. Overrider high DPI Scaling behaviour performed by application ( as described in CS306121) 4. What is the use case for your organization? Describe how your idea would work in context or how it would apply to a practical situation.   Any user who extends their Laptop with an additional high resolution monitor, which is a common scenario in times of shared desks and remote work, is facing the improper scaling issue and needs to apply the workaround or face pixelated application. Many hours of support, referencing and applying the known workaround can be saved across total amount of users if WGM would natively support proper high DPI Scaling behaviour. Any other PTC customer working wirh WGM would benefit from this Idea, too.  5. What impact does this problem currently have on your organization? (Number of users affected, hours of lost productivity, etc.) ~1000 users ~ 15 minutes/case from initial report to applied fix ... View more

Please include detailed documentation such as screenshots, images or video. 1. What version of the software are you running? Windchill 12.0.2.x 2. What is the problem? See C16976584  and CS229755, the deletion of group don't removes the group from the team definition of the context. So the deleted groups are still visible in the system. Tracking of usage from groups not possible, there is nothing which can hel 3. Are you using a workaround? If yes, please describe it. not possible to find in over 500 contexts the group which should be deleted 4. What is the use case for your organization? Describe how your idea would work in context or how it would apply to a practical situation. 1. Today it isn't possible to see where a group is used. In the UI of the participant administration should be an option to see in which context and in which role a group is used. Also a general usage inside domains would help. The same feature should be available also per API and REST service. 2. If you remove a group from the system, then the assignment in roles from the context stays. This must be fixed, if I remove a group, then I expect that it is removed everywhere. Finding groups in hundreds of contexts and remove it there is impossible. 5. What impact does this problem currently have on your organization? (Number of users affected, hours of lost productivity, etc.) we have over 7000 active users - system is showing inconsistent data (deleted groups are still  shown) - for administration cleanup of data not possible - for administration a tracking of the usage from groups not possible - security reason, we can't say who has which access in which place ... View more

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders. Industry: Engineering company with hundrets of Winchill users Role: Admin and standard user Stakeholders: Admin and standard user 2. What version of Windchill are you currently running? 12.0.2.0 3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. In various collectors (e.g. Promotion Request & Change Activity ) it is not possible to collect the related AML and AVL Parts. For each object the user has to navigate to the AML / AVL tab of the OEM Part, open the Information Page of the AML / AVL Part and do copy and paste in the target window. 4. What is the use case for your organization? Promoting and changing AML / AVL Parts together with the OEM Part 5. What business value would your suggestion represent for your organization? It will save much time for the user since they are used to the collector and don't have to navigate to every single object. ... View more

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders. Industry: Engineering company with many thousands of Winchill users, in a complex structure of different organizations, contexts, groups. Role: Admin and standard user. Stakeholders: Admin and standard user. 2. What version of Windchill are you currently running? Release: 12.0.2.8 3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. Problem: The users see too many table views and don't know which table view they should use. They don't have the possibility to hide the table views coming from system-/side-/org-/context level to shorten their table view dropdown menus. 4. What is the use case for your organization? Idea: As a site-/system-admin I want to have the following possibilities for table views: table view created on site/system level so that it is available for all users in all organizations and in all contexts and set to "show", without the possibility for the user to hide it goal: provide the users a standard set of default table views in their dropdown which are fix set to "show" and which cannot be hidden table view created on site/system level so that it is available for all users in all organizations and in all contexts and set to "show", inkl. the possibility for the user to hide it goal: provide the users a standard set of default table views which are not used by every user and therefore give the users the possibility to decide if they want to "show" or "hide" it for their dropdown As an organization-admin I want to have the same possibility for the table views created on organization level. As an context-admin (e.g. Product- or Library Manager) I want to have the same possibility for the table views created on context level. 5. What business value would your suggestion represent for your organization? Make Table Views more flexible adjustable to get a more user-friendly interface, which becomes clearer and more flexible adjustable. This would make the work easier for the users, as it would be clearer for them. Less time is wasted searching through dropdown lists that are too long. The acceptance for the system is increased. ... View more

Please include detailed documentation such as screenshots, images or video. Please refer the warning message in above attachment   As per the windchill functionality, You will see the warning message if the PDP has objects for which you are not authorized and that will not be included while creating a new delivery. As PDP is automatically created, the user getting the warning "not authorized", since user have the role package manager. 1. What product and version are you running?  12.0.2.8 12.0 M020-CPS08 2. What is the problem? Since PDP has  a lot of objects from different container. If we get the warning that not authorized for certain object we want to know for which objects or which container that we don't have access. 3. Are you using a workaround? If yes, please describe it. yes, we want a new column in package content called not authorized, which is say for this object you are not authorized 4. What is the use case for your organization? Describe how your idea would work in context or how it would apply to a practical situation. user using PDP to send the package to supplier since user getting the warning not authorized so complete package will not be delivered to supplier. Wants to know which objects are not delivered from PDP, since objects which are not authorized is not visible at least we should have read access to know for these many objects we don't have access and it will not be delivered. 5. What impact does this problem currently have on your organization? (Number of users affected, hours of lost productivity, etc.) user using PDP facing this issue. ... View more

For MPMLink users, process plan users, the issue by steps : 1. PART 1 linked to PROCESS PLAN A.1 2. PART 2 without any PROCESS PLAN 3. USER 1 deletes PROCESS PLAN A.1 from PART 1 without check-in PROCESS PLAN A.1 (PROCESS PLAN A.1 is checked-out) 4. USER 2 adds PROCESS PLAN A.1 to PART 2 (BOM transformer or Process Plan information's page 5. USER 1 check-in its PROCESS PLAN A.1 which becomes PROCESS PLAN A.2 6. RESULT : PART 1 without PROCESS PLAN but PART 2 linked only to PROCESS PLAN A.1 and PROCESS PLAN A.2 is not present even though it is the latest version... 7. If PART 2 is revised, iterated, the new version is without a PROCESS PLAN...   IDEA 1 : Generate an error message and do not allow to add a link [part-process plan] if this process plan is checked out.   IDEA 2 : If a process plan is checked out by user 1 and a part is added by user 2, the link [part-process plan] created by user 2 is strong and maintained if the process plan evolves.   IDEA 3 : No iteration anymore if we remove a part from a process plan.   IDEA 4 : Process plan must be checked out if we want to add a new link [Part-Process Plan] ... View more

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders. Industry: Engineering company with hundrets of Winchill users Role: Admin and standard user Stakeholders: Admin and standard user 2. What version of Windchill are you currently running? 12.0.2.0 3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. On the ORG Level it should be possible to predfine a Configuration Specification Filter for the Collector Window. See attached screenshot 4. What is the use case for your organization? For every collection the users has to manualy update the filter. Especially when collection Up- / Downstream Parts. 5. What business value would your suggestion represent for your organization? The manual steps to collect the required objects are reduced  ... View more

Please include detailed documentation such as screenshots, images or video. 1. What version of the software are you running? Release: 12.1.2.1 2. What is the problem? Windchill system currently allows Users to publish CAD Representations manually multiple time. It could be great if system could stop the single user from Publishing more than once (stating your publishing is in progress). Similarly also letting the other users situated globally, that a publishing is in Progress, who is trying to publish the same cad too.  The situation gets too complex, when we have many CAD Queues, then it allows still many more duplicate publishing. Example:- When user A hits at "Create Representation" for "CAD Object " "star.asm", it goes under "Execution" But when the user hits again without noticing the same create representation status goes as second job and shows as " Ready". Then User B can try to "Create Representation" for "CAD Object " "star.asm" it goes under "Execution" and this could continue with n number of users. Can these be avoided. Since the system should say, a representation creation is already "In Progress". #This could save time #Avoid unnecessary resource consumption to server 3. Are you using a workaround? If yes, please describe it. There is no workaround currently. This is a huge issue. Since bigger representations could consume more memory and these could indirectly have impact on performances.  4. What is the use case for your organization? Describe how your idea would work in context or how it would apply to a practical situation. If the product enhancement team, could take multiple queue into account. This could improve things a lot.  Save time and Also avoid performances impacts.  we have set this property : publish.service.duplicatepublishjobvalidation.enabled=true But in our case of multiple queues, this is not helpful. Currently we have 20 queues created for PROE to loadbalance the publishing request from users. So in theory users could hit 40* duplicate publishing request for same CAD file.  5. What impact does this problem currently have on your organization? (Number of users affected, hours of lost productivity, etc.) Currently we have 20 queues created for PROE to loadbalance the publishing request from users. So in theory users could hit 40* duplicate publishing request for same CAD file.  #This could save time #Avoid unnecessary resource consumption to server ... View more

Please include detailed documentation such as screenshots, images or video. 1. What version of the software are you running? Windchill 12.0.2.11 CED Modeling 20.5.1 Workgroup Manager 12.1.2.1 2. What is the problem? Cannot identify inseparables in Windchill by a third party software. 3. Are you using a workaround? If yes, please describe it. No. 4. What is the use case for your organization? Describe how your idea would work in context or how it would apply to a practical situation. It would be usefull to have this information to use a similar model search software more performant in combination with Windchill (Model Manager for example had saved this information into its database). 5. What impact does this problem currently have on your organization? (Number of users affected, hours of lost productivity, etc.) We lose performance because of unnecessary job processing for unusable data on cad workers. ... View more

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders. My company is a Manufacturing Company, I am a "Project Optimization Engineer PLM" but for you I am a Windchill Administrator and Customizer. My stakeholders are the Windchill and CAD users, many departments of the company. 2. What version of Windchill are you currently running? Windchill 12.0.2.2 3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. I would like the persistent custom font size in the embedded chromium browser of Windchill Workgroup Manager. 4. What is the use case for your organization? Some users with poor eyesight have difficulties with the default Font Size. 5. What business value would your suggestion represent for your organization? Better is the vision better is the quality of the work. We recently upgraded from 11.1 M020 CPS17 to 12.0.2.2 and we noticed this regression: ctrl + and ctrl - are not persistent through the Windchill page, Font size is restored to the default size for every page or refresh. I opened the case C16195725  after that I saw the article CS31975 but ptc asked to me to create a product Idea: With regards to this request, please note that this not part of Modeling nor Workgroup Manager functionalities. I can understand your concern about this functionality, It'd be practical for use to be integrated but there is no support to add or access Chromium plug-ins, settings or flags inside the Chromium embedded browser. You can request this functionality by referring to Product Ideas @ PTC Community, just send me afterward the idea Id for voting.   Then I'm creating the idea. Regards Nicola ... View more

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders. We build wind turbines. I am a PLM senior specialist doing my best to enable our Windchill users to develop our products 2. What version of Windchill are you currently running?  Windchill 12.1 3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. The 'Where Used' is not reliable because the list does not contain all parent assemblies. The problem is described in CS364855.   4. What is the use case for your organization? Users feel they cannot trust the Windchill data (I feel the same way).  5. What business value would your suggestion represent for your organization? I don't know - it's hard to set a value on trustworthiness. ... View more

Following my case C15773590 and the article CS255800 I need to setup Chromium embedded browser in Windchill Workgroup Manager to open pdf with Acrobat Reader without asking where to save. I can do it with standalone Chrome Edge and Firefox and with embedded or standalone IE (no more supported by microsoft Windows 10). I need to substitute IE but Chromium has to have at least the same features. Thanks ... View more

Please include detailed documentation such as screenshots, images or video. 1. What version of the software are you running? We are meanwhile using Windchill 12.1.2  2. What is the problem? Save-as always copies forward all attributes of the predecessor object. We have no ootb mechanism to pre-define the new values for dedicated attributes. Only possibilities seem to be the use of a custom Transaction Listener for POST_STORE event or to extend the CopyWTPartDelegate to apply the needed logic. Both options are not supported officially. 3. Are you using a workaround? If yes, please describe it. We recommended to our users to use multi-edit (see attached picture) in save-as UI. 4. What is the use case for your organization? Describe how your idea would work in context or how it would apply to a practical situation. Some of the object's attributes are always same for initial creation. We have good possibility to enter a Default value when creating a new object. This can be achieved by adding a Default value to Type and Attribute Management to the object/attribute. Similar functionality should be offered for save-as use case. It should be possible to enter a Default value depending on type and attribute. 5. What impact does this problem currently have on your organization? (Number of users affected, hours of lost productivity, etc.) All users affected that are using save-as functionality. Some manual rework is necessary, estimation is 30-60 Seconds per object. We have several thousands of users. ... View more

Cannot login to Windchill DTI with Admin account with SSO enabled  1. What version of the software are you running? Windchill 12.02.7 2. What is the problem? Admin unable to login to Windchill DTI 3. Are you using a workaround? If yes, please describe it. No, there isn't any known workaround as of now. 4. What is the use case for your organization? Describe how your idea would work in context or how it would apply to a practical situation. We've SSO enabled, if admin (or anyone with admin account) wants to login to Windchill DTI, SSO is not allowing to enter credentials manually. 5. What impact does this problem currently have on your organization? (Number of users affected, hours of lost productivity, etc.) It is difficult for administrator to do modification of standard documents or templates ... View more

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders. Seagate - High Tech Manufacturing: Engg Business Processes Implementation Company-wide: Stakeholders - Engg, Factory, end to end. 2. What version of Windchill are you currently running? Windchill 11 3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. Using import from spreadsheet to import parts with classification, required value constraints are ignored Parts with Required value constraints and Enumerated list constraints on classification attributes are getting loaded even if no values with import from spreadsheet. 4. What is the use case for your organization? We have user base which using the Import From Fuctionality to bulk create/update the WTPart with classification however we come acorss the issue where the classification attribute which has the required contraint define on it is getting Ignored by IMPORT FROM FUCTIONALITY FREAMWORK and we use needs to manually cleanup or update the attribute value of check for each and every loaded part  5. What business value would your suggestion represent for your organization? We would like to have the validation at first place itself and restrict user from loading the data with worng details ... View more

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders. Windchill administrators and general users 2. What version of Windchill are you currently running? 11.1 , 11.2, 12.0, 12.1 3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. Windchill does not start when at least one LDAP adapter is offline or wrong configured, but other LDAP adapters are online. 4. What is the use case for your organization? Windchill is offline, no one can work 5. What business value would your suggestion represent for your organization? Windchill should start when at least one LDAP adapter is online. Users from offline adapters cannot login. ... View more

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders. I work in IT Industry and i work as a PLM Consultant and work with various customers who uses Windchill 2. What version of Windchill are you currently running? Windchill 12.1..2 3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. The Data Monitor feature in windchill allows user to schedule the reports and during so we can specify the threshold value  in the 'Threshold Field' and which would give the results only if the report exceeds those value mentioned in the Threshold Field .With the Current Windchill version that we have (Windchill 12.1.2) the data monitor supports the above feature (Threshold value  )only for QML Reports and not for Jasper Reports . We want PTC to extend this feature for Jasper Reports too. 4. What is the use case for your organization? Around 150 users use Reports and they schedule the reports using Data Monitor and they do not  want to receive emails\notifications  from Data Monitor if the report count does not exceed the Threshold value  5. What business value would your suggestion represent for your organization? The business users often get empty results email and  report files and they often complain to admins that The report does not execute well . By providing the threshold value support for Jasper Reports, the  unnecessary back and forth communications between users and IT Support can be reduced and hence the cost savings ... ... View more

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders. We design and manufacture high-end electronics. I am the CAD Manager / Windchill Business Admin / PTC SME. Stakeholders for this idea include our Creo and Windchill user community.  2. What version of Windchill are you currently running? 1.1 M020-CPS18 3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. Reference: Case - 16434400 Article - 200649 Like any company, we have employees who come and go. Sometimes our teams need to search for files "Created By" or "Modified By" a user who no longer work at our company. Windchill does not allow the 'search user list' to find any user disconnected from the system. We would need to first contact a system admin to run special scripts to find this info. We should be able to just search for those objects, based on those individuals; regardless of their status in Windchill. 4. What is the use case for your organization? Employee leaves and we want to find files they were working on. We can no longer use basic Windchill search. 5. What business value would your suggestion represent for your organization? It would free up time from our system admins, and our design teams by finding data based on the method everyone is trained on. If we need to search for an object, based on a user, it should just work! The object still shows the user's name under 'created by' or 'modified by', we just can't search for it. ... View more

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders. Manufacturing 2. What version of Windchill are you currently running? Windchill 12 3. Describe the problem you are trying to solve. Please include detailed documentation such as screenshots, images or video. Keep track of users who are Invoking REST API's, who is invoking what and how many times they are triggering the REST API  4. What is the use case for your organization? Keep track of users who are Invoking REST API's, who is invoking what and how many times they are triggering the REST API  5. What business value would your suggestion represent for your organization? Have a clear track of users consuming REST API's ... View more