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"Revert to Windchill Copy" - unforgiving button in WC DTI

"Revert to Windchill Copy" - unforgiving button in WC DTI

Recently, I have had a user lose a few days worth of work due to hitting the "Revert to Windchill Copy" button on accident while trying to perform a search.  Now, I would agree that the user should not go multiple days without checking in a file, that is just not smart.  But, moving past that; Why is there a button to delete a users progress, sitting just millimeters away from the most commonly used button (Search), while using DTI in an office application?

It is a VERY unfortunate thing that PTC has decided to place a "Revert to windchill" button right next to the search button in Windchill Office DTI.  And not only that, but one that does not have a pop-up dialog to ensure that is really what you want to do.  If PTC has not already fixed this in later versions, it needs to be addressed.  It is a very poor design decision to place a button that deletes all of a user’s saved data on their file, right next to a commonly clicked search button. And it is even more unforgiving that it does not have an "Are you sure" dialog.

PTC tech support has told me that there is nothing for them to do and I need to create a product idea/enhancement, so here I go.  But truly this isn’t an enhancement idea.  This is just plain and simple a development mistake on PTC’s part.  You can't even download a file without getting a pop-up asking are you sure, and yet the "delete my saved data" button has no dialog?  Just sheer silliness.

Anyway, please either move this button, add a dialog asking you to confirm, or better yet- do both.

Thanks,

Colten

2 Comments
Newbie
Newbie

Colten Marquardt‌, I'm guessing you might be using the older version of DTI that does not use the Office ribbon as nicely as the current one. All of the buttons were regrouped and restructured when PTC revamped the DTI toolbar in Office. I hoping the current UI does not cause a source of confusion any more. If you have not seen the update presentations from PTCLive or LiveWorx over the years, be sure to join the Windchill Document Management‌ group so you can review them.

You do bring up a good point about not prompting the user to confirm the Revert action. This still remains as a good Product Idea. Would you agree? If so, I would like to get your feedback before making any changes to the idea.

dti_search.png

dti_revert.png

Participant

Thanks Scott, the screenshots you are showing indeed appear to be much better laid out than the version of office that I am using.  I wonder why tech support told me that I had to create a product enhancement, when all I needed to do was update?  Truthfully, I have had a rush of those answers coming from Tech Support, if they can't find a solution right away, then a solution for you doesn't exist and you have to create a product improvement idea.  "Sorry, see ya later, have fun with your problem!"

Also, yes!  I agree that a prompt on revert to server copy would be a good idea.  There is no way I that have found to recover data when a user accidentally presses that button.