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Disconnections or spontaneous downtimes should signaled clearly enough

Disconnections or spontaneous downtimes should signaled clearly enough

1. Describe your environment: What is your industry? What is your role in your organization? Describe your stakeholders.
Automotive & IT


2. What version of the product are you currently running?
Windchill RV&S

3. Describe the problem you are trying to solve.

  1. Initial situation
    User starts and works successfully.
  2. Event
    Due to a connection failure or a spontaneous downtime, all subsequent actions are not saved.
  3. System reaction
    Small red exclamation mark appears in the Task Bar.
  4. Expected Situation
    Replace small red exclamation mark with a dialog/pop-up window to more clearly signal a connection loss/downtime to users, so they don't continue working in vain. 

4. What is the use case for your organization?
Ensuring work results and avoiding costs.

5. What business value would your suggestion represent for your organization?
>5 M€

3 Comments
olivierlp
Community Manager
Status changed to: Clarification Needed

Thank you for publishing your idea. We need more information as specified in the form: what version of RV&S are you using? 

Also, can you please provide some details about the business value?
Please let us know within the next two weeks.

Dr_Bensch
3-Visitor

Hello,

at the moment we are using RV&S 12.3.1.1.

If our employees or suppliers work on the system without being connected, and thus their work is not stored, this can quickly lead to considerable additional effort.

 

olivierlp
Community Manager
Status changed to: Acknowledged

Hello,
Thank you for your idea and the information provided.